Framework for tough and honest feedback. If you’re not getting coaching you’re either perfect or doing it wrongPosted: July 29, 2013
Last week the Earlybird team hid up in the Bavarian mountains to talk about… everything. Our future fund strategy, how we can systematically provide better support to our companies, how we work together as a team, etc. We really worked very hard on the last point. As my partner Jason said “We’re a small team flying to the moon” – we rely heavily on each other and we need to be a highly effective team. Like a good sports team you have to stay in training. You can’t let it slip. So we teamed up with the amazing David Surrenda (who has coached senior folks at Apple, ebay, Sun Microsystems, etc – I highly recommend him) to help structure our team discussion. I think you need an external person to help you do that effectively.
I want to share one of the most amazing moments. It was when we took the time (several hours) to give each partner detailed feedback on what we think each person is doing well and not so well. It was my favourite part, we will do this much more often now.
David gave us the following framework to use when giving each other feedback:
As your partner and ally, and given my limited perspective – I think you could be a more effective partner if you…
Do less of: __________________________________
Do more of: __________________________________
Start doing: __________________________________
I admire you because of: __________________________________
It’s obvious why the structure works so well. Without going into more detail – you should do this with your team often. And if you’re not getting coaching every now and then – start right now. You’re either perfect or doing it wrong.